LEGAL · TERMS

Terms of Service

The rules of the road. Plain English, no surprises. By using Shivo, you agree to these — and we hold ourselves to them too.

LAST UPDATED · JUNE 23, 2026

01

Acceptance of Terms

By accessing or using Shivo (the “Service”), operated by Jishu Labs, you agree to be bound by these Terms of Service. If you do not agree, please do not use the Service. These terms apply to all visitors, users, and others who access or use the Service.

02

Description of Service

Shivo is a deployment and release tracking platform. You connect your environments and Shivo gives you a single view of every deployment and release — deploy timeline, environment status, rollback history, changelog, and notifications — so your team can ship with confidence. The Service is available as a web application at shivo.jishulabs.com.

03

User Accounts

  • You must provide a valid email address and create a password to use the Service.
  • You are responsible for maintaining the security of your account credentials.
  • You must not share your account with others or allow unauthorized access.
  • You must be at least 13 years of age to use the Service.
  • You agree to provide accurate and complete information when creating your account.
04

Plans, Billing & Usage Limits

The free tier provides up to ten tracked deployments per calendar month. Pro is billed at $15 per month through Stripe and includes unlimited deployment tracking and all features. Usage limits reset on the first day of each month. Subscriptions renew automatically until cancelled; you can cancel at any time and retain access through the end of the current billing period. We reserve the right to modify pricing or usage limits with reasonable notice. Abuse of the free tier (such as creating multiple accounts to circumvent limits) may result in account suspension.

05

Acceptable Use

You agree to use the Service in line with our Acceptable Use Policy. In particular, you agree not to:

  • Use the Service to violate any applicable laws or regulations
  • Attempt to reverse-engineer, decompile, or disassemble the Service
  • Record deployment data intended to facilitate harmful, abusive, or unlawful activity
  • Bypass rate limits, quotas, authentication, or security controls
  • Use automated tools to excessively access the Service beyond normal usage
  • Interfere with or disrupt the integrity or performance of the Service
06

Intellectual Property

You retain all ownership rights to the deployment data you record and to the release history Shivo stores for you. Shivo does not claim ownership of your deployments or your release history, and you are free to use, export, and reference them in your own projects. The Service itself — its design, features, and branding — is the intellectual property of Jishu Labs.

07

Service Disclaimer

Shivo records and surfaces deployment and release information you provide or connect. While we strive for accurate, timely tracking, the Service is provided “as is” and should not be your only source of truth for production state. You are responsible for verifying environment status, rollback decisions, and changelog accuracy against your own systems. Shivo is not liable for any issues arising from reliance on tracked data without independent verification.

08

Data & Privacy

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection and use of data as described there.

09

Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We will make reasonable efforts to provide advance notice of planned downtime. Current status is published at our status page.

10

Limitation of Liability

To the maximum extent permitted by law, Jishu Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service. Our total liability for any claims arising from these terms shall not exceed the amount you paid for the Service in the twelve months preceding the claim.

11

Termination

We may suspend or terminate your access to the Service at any time for violations of these terms. You may delete your account at any time through Settings, which will permanently remove all your data. Upon termination, your right to use the Service ceases immediately.

12

Changes to Terms

We reserve the right to modify these terms at any time. Material changes will be communicated via email or prominent notice on the Service. Continued use of the Service after changes constitutes acceptance of the modified terms.

13

Contact

For questions about these Terms of Service, please visit our contact page or email hello@jishulabs.com.

Questions about this document? Get in touch.